Seton Hall University
Students speaking outside.

Frequently Asked Questions

Where is the Academic Resource Center (ARC) located?
The ARC is located in the Arts & Science Building in Room 242 (turn left upon exiting the stairwell). The ARC coordinates the tutoring schedules for the following centers and departments:

  • Math Learning Lab: AS 239
  • Language Tutoring: AS 242 & AS 206
  • Online Writing Lab: The O.W.L.
  • The Writing Center: Walsh Library, 3rd Floor
  • Other academic departments

Which students benefit from working with an ARC tutor?

  • Students who may need additional help in a subject
  • Students who like to work with peers that have taken the course before, in order to gain a better understanding of how the course is set up
  • Students who want to improve their study habits
  • Students who want to maintain or improve their grade
  • Students who want to brush up on their language skills

How much does it cost to work with an ARC tutor?
Nothing! All services are free to Seton Hall students.

What subjects are available through the ARC?
The ARC is proud to offer tutoring in over 40 subjects. Peer tutors are equipped to tutor a variety of subjects. Log into Compass to see if we offer tutoring in your course.

Who are ARC tutors?
ARC tutors include peer tutors, graduate tutors, and faculty tutors. Tutors assist students with mastering their course content, sharpening their testing and writing skills, and maximizing their potential for academic achievement.

Do I have to make an appointment to meet with a tutor? 
We offer drop-in tutoring in the ARC (Arts and Sciences Hall, Room 242) for most of our subjects; no appointments are necessary. Check our Tutoring Schedule for specific subjects.

For individual and group tutoring, appointments can be made online through Seton Hall Compass.

  1. Click on PirateNet (
  2. Click on the "COMPASS" icon
  3. Under "Class Information", click on "Schedule Tutor Appointment" or "Request Tutor Appointment." For the Writing Center, click on the blue "Writing Center Tutoring" button.
  4. A list of tutors will appear. Click on the schedule next to the tutor's name to set up an appointment, or check the Tutoring Schedule for drop-in hours. If a tutor or time is not available, email with your request.
  • For the Math Learning Lab (AS 239) or Writing Center (Walsh Library, 3rd floor), appointments should be made online through Seton Hall Compass. Call (973) 761-9000, ext. 7501 for more information.

What can I expect from my tutor during a session?
Peer tutoring sessions last 30 minutes to one hour. Together a tutor and their tutee set and develop strategies to achieve academic goals. Tutoring sessions are meant to supplement what is done in the classroom and during the student's study time, not substitute for it. Tutors are expected to provide guided practice for students and assist in learning the concepts covered in the course. They can also help students utilize strategies such as reviewing class materials, discussing the text, and working on sample problems. All sessions revolve around the students' academic needs.

What can my tutor expect from me during a session?
Tutors expect that you will arrive on time to your session and be prepared to work. They will expect you to bring the necessary course materials and be an active participant in the tutoring session. Show respect to your tutor and your time together. Avoid texting, e-mailing, and making and receiving phone calls during your time together unless it relates directly to the work at hand.

What should I bring to my session?
The more prepared you are for your appointment, the more your tutor can help you. You should bring to each session a pen, paper, their laptop, assignments, class notes, calculator (if necessary), and textbooks along with other material relevant to the work at hand.

Can I set up regular appointments with the same tutor?
Yes! You will make the most academic progress with regular appointments.

Where should I meet my tutor?
Most tutoring appointments take place in the ARC (Arts & Sciences Hall, Room 242) or in the Walsh Library. For after business hours, all tutoring appointments must take place on campus, in public areas that are conducive to your ability to learn.

Can commuters receive tutoring services? 
Yes! Both residents and commuters can receive tutoring services from the ARC. Some of these services include typical peer tutors at the ARC, Tutors in Residence (TIRs) who tutor in the residence halls, Supplemental Instruction (SI), and ARC Online. Please see tutoring resources to learn more about these different tutoring formats.   

NOTE: If you are a commuter and wish to visit a TIR you can go to the residence hall and tell the desk assistant that you are there to receive services from the TIR's 

What are Tutors in Residence (TIR) and where can I find them to receive tutoring? 
TIR's are undergraduate student tutors that live in the Aquinas & Boland residence halls with the purpose of helping students achieve academic success. Each week TIR's conduct set lobby hours and are available to help both resident and commuter students currently enrolled at SHU. TIR's are available after the regularly scheduled hours in the designated residence hall tutoring areas. 

What is Supplemental Instruction (SI)?
SI leaders conduct a type of tutoring that focuses on collaboration, group study, and interaction amongst peers to help students with challenging courses. SI leaders provide students with course-specific learning, study strategies, note taking, and test taking skills. SI typically occurs after the regularly schedule tutoring hours. 

What is ARC Online and how does it work? 
ARC Online is an online format where tutors and students can connect and conduct a virtual tutoring session. This service is designed to allow students to have access to all ARC resources regardless of their physical location. ARC Online utilizes Skype for Business (a free service on the SHU provided laptop); to provide a platform for communication and offers diverse tools and features that students can use to develop their academic understanding from the comfort of their own home. This form of tutoring is available during the semester after regular tutoring hours, over breaks, and summer vacation.  

To sign up for an ARC Online appointment, make the appointment in Compass then follow the directions below:

  1. Set up an online appointment with one of the online tutors
  2. Go to the windows key on the bottom of the keyboard, or go to the bottom left of the screen and click on the windows key
  3. Then type Skype for Business, click on it
  4. Sign in using your Seton Hall username and password
  5. Wait for your tutor to call you

For information about ARC Online click here »